Target customers by service zone, street, or account status. Send alerts only to those affected by service disruptions, planned maintenance, shutoff notices, or compliance work. No more mass notifications that create confusion or Facebook posts that lead to public discord. By reaching the right people with the right message at the right time, you reduce unnecessary inquiries, improve customer experience, and maintain your utility's credibility.

Know exactly which customers received your alerts. Track delivery status for each channel to ensure critical messages reached their destination. Real-time tracking provides accountability, helps you identify communication gaps, and enables targeted follow-up for undelivered messages. Whether you need documentation for regulatory compliance or simply want peace of mind that your customers were properly notified, you'll have complete visibility into every communication sent.