Built for Utilities

Intelligent Communication for Utilities

From system-wide alerts to custom end-user leak notifications, keep your residents informed when it matters.

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Reach Your Customers in Minutes, Not Days

System-Wide Alerts

Send messages to your targeted customer audiences in minutes using modern digital delivery methods rather than manual calling lists and door hangers.

Map showing a neighborhood block of residential lots marked by blue dots indicating that the selected homes can be contacted.

End-User Leak Notifications

Don't limit leak alerts to just portal users. Reach 100% of your customers and maximize water conservation and satisfaction across your entire system.

An information block indicating the utility user profile location, name, email, phone number, and more, allowing the user to message the customer, view details, and mark the profile records.

Built for Utilities: Reduce Costs & Maximize Efficiency

Notify customers about outages, restoration times, and AMI insights through automated text, email, voice, and mail messages.

1. Operational Efficiency

Reaching hundreds of customers at a time manually is a taxing endeavor that can take hours or even days of your or your staff's time.

Spout allows you to leave behind calling lists and door hangers and get a message out to your targeted customer audience in minutes instead.

2. Maximize AMI ROI

Your AMI system generates valuable data, but are you using it to its full potential? Achieve 100% leak alert coverage and drive 2-3x higher customer portal engagement.

By automating intelligent leak notifications and follow-ups, you'll maximize your infrastructure investment and see real returns on every meter installed.

3. Water Savings

We know how important it is to conserve your system's water and stretch the supply as long as possible.

Our automated leak detection and notification system helps you cut customer leak waste by 50% or more, recovering millions of wasted gallons while also improving customer satisfaction. It's a win-win!

4. Happy Customers

Timely notifications, delivered through the channels your customers prefer. Whether it's text, email, voice calls, or even snail mail, Spout ensures your message reaches customers quickly and effectively.

The result? Fewer frustrated calls, better-informed customers, and higher customer satisfaction scores.

See How Spout Works for Your Utility Today.