Spout - End-User Leak Alerts

Reach Everyone

Reach 100% of your Community about Leaks. Not just 10%.

On average, only 10-15% of customers sign up for water portals, so portal-based leak alerts miss 85-90% of your customer base. That can mean millions of gallons slipping through the cracks every day. Spout addresses this issue by allowing you to reach each of your customers via the channels they prefer: text, email, voice, or mail. The result is massive water savings, reduced leak forgiveness costs, and customers who appreciate the proactive notice.

Infrastructure ROI

Maximize your AMI Investment

Your utility invested hundreds of thousands to millions in AMI infrastructure. But without effective customer engagement, that valuable data sits unused. Spout drives 2-3x higher portal adoption than standard rollouts by delivering timely, personalized leak alerts and usage insights that encourage customers to visit and sign up for your portal. As a result, you maximize your infrastructure investment, turning passive meters into active conservation tools and creating engaged, water-conscious customers.

Save Time and Resources

Reduced Staff Burden

Manual leak notifications require significant staff time and effort. From managing calling lists to coordinating truck rolls, your team may spend valuable hours or even days each week on repetitive tasks. Some utilities can't even address their leak lists due to staff limitations. Spout automates everything with pre-built workflows, reaching every customer instantly through modern, effective communication methods. Leverage your AMI data more effectively, serve customers proactively, and strengthen trust throughout your community.